Terms of service
Specialized U.S. Authorized Agent Terms of Service
1. Acceptance of Terms
By purchasing Specialized products, you agree to:
- These legally binding terms
- Our Privacy Policy and Return/Shipping policies
- U.S. consumer protection laws (FTC, state-specific statutes)
2. Account Obligations
| Requirement | User Responsibility | Agent Rights |
|---|---|---|
| Registration | Provide accurate contact/payment details | Suspend accounts with fraudulent data |
| Security | Protect login credentials | Terminate accounts involved in bot/scraping |
| Age Compliance | Must be 18+ for purchases; minors require guardian consent | Cancel orders violating age restrictions |
3. Product Transactions
- Pricing: All prices in USD; subject to change until payment confirmation
- Taxes: Sales tax applied per ship-to address regulations
- Order Validity: Reserves right to cancel orders for:
› Pricing errors › Suspicious activity › Inventory shortages
4. Intellectual Property
- Brand Assets: Specialized logos/trademarks (e.g., "S-Works", "Turbo") owned by Specialized Bicycle Components
- Usage Restrictions: Prohibited without written consent:
› Commercial reproduction › Counterfeit sales › Derivate creations
5. Liability Limitations
5.1 Product Usage Disclaimers
"Specialized products are designed for intended cycling use. We are not liable for:
• Injuries from misuse (e.g., stunts, off-trail riding)
• Modifications voiding warranty (e.g., non-OEM parts)"_
5.2 Financial Caps
| Claim Type | Maximum Liability |
|---|---|
| Property damage | Order payment value or $5,000 (whichever lower) |
| Consequential damages | Excluded per Uniform Commercial Code §2-719 |
6. Dispute Resolution
- Mandatory Arbitration: Claims resolved via AAA® under California law
- Opt-Out Option: Email specialized-us@outlook.com within 30 days of purchase to pursue litigation
- Class Action Waiver: Individual claims only (per CA Civil Code §1751)
7. Governing Law
- Jurisdiction: Santa Clara County, California
- Compliance: California Online Privacy Protection Act (CalOPPA) & FTC Safeguards Rule
8. Policy Modifications
- 30-day advance notice via email for material changes
- Continued site use = acceptance of revised terms
9. Contact
Legal notices to:
Specialized US Agent Compliance
Email: legal@specialized-us.com