Contact Us

Connect with Our Specialized Team
At our U.S. headquarters, we’re committed to fueling your cycling journey. Whether you’re inquiring about our industry-leading bicycles, seeking technical support, exploring partnership opportunities, or providing feedback on our services, your voice matters. As authorized agents of Specialized—a brand synonymous with innovation since 1974—we prioritize precision-engineered solutions and rider-centric relationships.

Reach us directly via email for:

• Product specifications and availability checks
• Order status updates and shipping inquiries
• Warranty claims or service assistance
• Custom fleet/bulk purchase proposals
• Event collaboration requests (e.g., demo days, corporate rides)
• Media or dealer partnership opportunities

Email: specialized-us@outlook.com
We guarantee responses within 24 business hours.

For urgent matters requiring immediate assistance, please include “TIME-SENSITIVE” in your subject line. While email remains our primary contact channel during this 50th-anniversary celebration period, we monitor all messages meticulously. Include your location and preferred dealer (if applicable) to help us expedite your request.

Your pursuit of excellence mirrors ours. Let’s redefine possibilities together.

—The Specialized U.S. Agency Team